Terms & Conditions

Thank you for choosing Empire Customs Car Detailing Ceramic Coating & PPF. These Terms and Conditions ("Terms") explain the terms that apply when you visit our website or schedule any of our services. By accessing https://www.empirecustomsautodetailing.com (the “Website”) or booking with Empire Customs Auto Detailing (“we,” “us,” or “our”), you agree to follow these Terms. Please read them carefully before proceeding.

A white sports car is parked next to a white van.
Auto Detailing Ceramic Coating Paint Protection Film Pain Protection Smoke Odor Removal Auto Detailing Ceramic Coating Paint Protection Film Pain Protection Smoke Odor Removal

Acceptance Of Terms

By using our Website or booking any service, you acknowledge that you’ve read, understood, and agreed to be bound by these Terms. If you do not agree, please do not continue to use our Website or schedule services.

Our Offers And Pricing

Empire Customs Car Detailing Ceramic Coating & PPF provides a range of professional services to protect and restore vehicle appearance. Our offerings include auto detailing (interior, exterior, and mobile), ceramic coating, paint correction, paint protection film (PPF), and smoke odor removal. Pricing for each service is listed on our website. Rates may change without notice due to material costs, service updates, or seasonal demand.

Cancellation Policy

We understand that plans can change. If you are unable to keep your appointment, please contact us at least 24 hours beforehand. Missed appointments or last-minute cancellations will result in losing your deposit or further rescheduling fees.

Refund Policy

We do not offer refunds for completed services. If you are unhappy with the results, please contact us as soon as possible. We will review your concern and determine if follow-up service is appropriate. Each case is handled individually and with fairness.

Deposits

Some services may require a deposit when booking. This deposit secures your appointment and is applied to your final invoice. If you cancel with proper notice, the deposit may be refundable. 

No Warranty On Purchases

All services are provided “as is”. While we take every reasonable step to ensure quality, outcomes may vary based on factors such as vehicle age, surface condition, prior damage, and environmental exposure. We do not guarantee complete stain removal, flawless paint correction, or extended durability beyond the product’s intended lifespan. No warranties are made beyond the expected performance of the materials used.

Remedies

If you experience an issue with your service, notify us within 48 hours of your appointment. We may offer a correction or a partial refund, depending on the situation. Our maximum liability is limited to the price paid for the original service.

Prohibited Uses

Our website is intended for legitimate and respectful use. The following activities are strictly prohibited:

  • Engaging in illegal, fraudulent, deceptive, or unauthorized activity
  • Accessing or attempting to access restricted areas or systems without permission
  • Uploading, transmitting, or distributing malware, viruses, or harmful code
  • Tampering with website forms, booking tools, or displayed content
  • Submitting false, misleading, or incomplete information
  • Impersonating another person, company, or identity
  • Using bots, crawlers, or other automated tools to access or extract content
  • Sending spam, unsolicited messages, or unauthorized promotional content
  • Interfering with another user’s access, experience, or ability to use the website
  • Violating any applicable laws, regulations, or third-party rights

Violations may result in service denial, website access restrictions, or legal action as appropriate.

No Warranty On Website

We aim to keep our website accurate and up to date. However, all content is provided “as is” without guarantees. Information may change without notice, and we do not promise complete accuracy at all times.

Availability, Errors, And Inaccuracies

Despite regular updates, the website may contain mistakes or outdated information. This may affect service details, pricing, or availability. We reserve the right to correct or update content at any time.

Damages And Limitation Of Liability

We take service quality and reliability seriously. Even so, we are not liable for indirect or incidental damages from using our site or services. Our total liability is limited to the amount paid for the affected service.

Links To Third-Party Websites

Some pages may link to third-party websites for convenience. We do not control these sites and are not responsible for their content, accuracy, or privacy practices.

Intellectual Property And DMCA Notice

All text, images, and branding on this website are owned by Empire Customs Car Detailing Ceramic Coating & PPF unless otherwise noted. Unauthorized use is prohibited. If you believe your copyrighted material appears here without permission, please send a valid DMCA notice. We will review and respond promptly.

Governing Law, Severability, And Dispute Resolution

These Terms are governed by the laws of the State of Missouri. Any disputes shall be resolved exclusively in the state or federal courts located in Jackson County, Missouri. If any provision of these Terms is found to be unenforceable, the remainder shall remain in full force and effect.

Changes To Terms Of Service

We may update these Terms at any time without prior notice. The latest version will appear on this page with a revised date. Using our website or services means you agree to be bound by the revised Terms. We encourage you to review this page periodically.

Questions

If you have questions or concerns about these Terms, please contact us directly:

Phone: (816) 846-0678
Address: 1600 S Noland Rd, Suite 220, Independence, MO 64055